How do I contact support or raise a grievance?
Choose the right contact for account help, complaints or general enquiries.
For account, quiz, billing or technical help, use support@quizpathshala.in or a support ticket.
A ticket is useful when you can sign in and want an account-based record. Email works when sign-in is unavailable or the matter is a formal grievance. Choose the channel matching your issue.
Choose the right contact
- Support: support@quizpathshala.in — account, quiz/results, payments, refunds and technical problems.
- Grievance: grievance@quizpathshala.in — unresolved complaints, privacy, copyright, policy or legal concerns.
- General: contact@quizpathshala.in — business, partnership and general enquiries.
What to include
Give a clear issue summary, relevant URL, issue date/time and useful evidence. The specific details to include are explained below.
Email does not require sign-in. Track tickets in My Support Tickets.
Useful information
Escalating an unresolved complaint
Use grievance for unresolved support complaints or privacy, copyright, policy and legal matters. Include the earlier reference, reply received and what remains unresolved. Relevant evidence is more useful than sending the same complaint repeatedly to every address.
Tailor the details
Account: registered email, method and error. Quiz/result: URL and attempt time. Payment: category/plan, amount and reference. Copyright: exact content URL and ownership evidence. General enquiries: proposal and contact details.
See Contact & Grievance for correspondence details and complaint handling.
General proposals
For promotion, collaboration, partnership or media enquiries, include your name/organization, purpose, proposal and any relevant website/social link. Sending a proposal does not guarantee acceptance, association, listing or promotion; it is reviewed at the platform’s discretion.