How to contact Quiz Pathshala support or grievance team?

You can contact Quiz Pathshala through different email addresses depending on your purpose.

Please choose the correct email address so your message can reach the right team faster.

Contact for support issues

Use support if you need help with your account, payment, quiz access, refund, result, or technical issue.

Support email

You can send support-related issues to:

support@quizpathshala.in

You can also create a support ticket from the Quiz Pathshala platform after login.

When should I contact support?

Contact support for issues such as:

• Login problem

• Email OTP issue

• Password reset issue

• Quiz access problem

• Locked quiz issue after successful payment

• Result or attempt history issue

• Payment successful but access not active

• Money deducted but payment failed

• Refund or payment review request

• Wrong question, answer, option, or explanation

• Technical issue on the website

Create a support ticket from the platform

You can create a support ticket after logging in to Quiz Pathshala.

Login is required

To create a support ticket from the platform, you must login to your Quiz Pathshala account.

Where to create a ticket

After login, open the Help & Support section and create a new support ticket.

This option is useful if you want to track your issue from your account.

Contact for grievance or serious complaints

Use grievance email for serious complaints, privacy concerns, copyright complaints, legal concerns, policy-related matters, or unresolved issues.

Grievance email

You can send grievance-related matters to:

grievance@quizpathshala.in

When should I contact the grievance team?

Contact the grievance team for matters such as:

• Unresolved support complaint

• Privacy-related concern

• Policy-related complaint

• Serious account or access issue

• Content or copyright complaint

• Legal or compliance-related concern

• Repeated issue not resolved through normal support

Contact for general communication

Use the general contact email for normal communication that is not related to support or grievance.

Contact email

You can send general communication to:

contact@quizpathshala.in

When should I use the contact email?

Use the contact email for matters such as:

• General enquiry

• Promotion-related communication

• Collaboration request

• Partnership discussion

• Business communication

• Media or general communication

• Simple hello or introduction

• Asking how to connect with Quiz Pathshala

This email is not mainly for account, payment, refund, or technical support issues. For those issues, support email or support ticket is better.

Please note that sending a promotion, collaboration, or partnership enquiry does not guarantee acceptance, approval, listing, promotion, or business association with Quiz Pathshala. Quiz Pathshala may review such enquiries at its own discretion.

What details should I include?

Always include clear and complete details so the team can understand your message properly.

For account issues

Include:

• Registered email address

• Login method used

• Issue details

• Screenshot, if available

For quiz or result issues

Include:

• Quiz name

• Category name

• Subcategory name, if available

• Attempt date and time, if available

• Question ID, if reporting a question issue

• Screenshot, if available

For payment or refund issues

Include:

• Registered email address

• Category name or plan name

• Purchase type or duration

• Payment date and time

• Payment amount

• Transaction ID or Payment ID or payment reference

• Screenshot of payment confirmation, if available

• Clear explanation of the issue

For copyright or content complaints

Include:

• Your name and contact details

• Exact page URL or content details

• Description of the issue

• Proof or supporting details, if available

• Screenshot, if available

For promotion or collaboration

Include:

• Your name

• Organization or brand name, if any

• Contact details

• Purpose of communication

• Proposal or message details

• Website or social media link, if available

Which email should I use?

Choose the correct email based on your purpose.

Use support email if:

• You need help with your account

• You have a payment or refund issue

• You have quiz access or result issue

• You want to report a technical issue

• You want to create or follow up on a support matter

Use grievance email if:

• Your issue is serious

• Your issue was not resolved through support

• Your issue is related to privacy, policy, copyright, or legal concern

• You want to raise a formal complaint

Use contact email if:

• You want to contact Quiz Pathshala generally

• You want to discuss promotion or collaboration

• You want to send a business or media enquiry

• You want to introduce yourself or connect with the team

• Your message is not related to a support or grievance issue

Important note

Please do not send the same issue repeatedly to multiple email addresses.

Choose the correct contact option and include complete details.

If more information is requested, reply with the required details so the team can review your message properly.