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Payments & Billing

Where can I view my invoices or payment history?

Learn where to view payment history, invoices, order details, and billing records for learner purchases and teacher plans.

You can view your Quiz Pathshala billing and purchase history after logging in to your account.

Billing details may include learner category purchases, teacher plan records, payment receipts, trial confirmations, and downloadable receipt details where available.

How to open Billing Details

You can open Billing Details from your account menu.

You can use any active role, because Billing Details can be accessed from your account menu.

On desktop

To open Billing Details on desktop:

  • Login to your Quiz Pathshala account

  • Click your role or account dropdown from the navigation bar

  • Click Billing Details

On mobile

To open Billing Details on mobile:

  • Login to your Quiz Pathshala account

  • Tap the hamburger menu icon in the navigation bar

  • The sidebar will open

  • At the bottom of the sidebar, tap your name or email section

  • Click Billing Details

Billing & Purchase History page

After clicking Billing Details, you will be redirected to the Billing & Purchase History page.

This is the main billing selection page.

This page shows separate billing sections for:

  • Learner Billing

  • Teacher Billing

Choose the section based on the billing record you want to view.

Learner Billing section

Use Learner Billing to view learner category purchase history, transaction details, and receipt access.

Click the Open Learner Billing button to view learner billing records.

Teacher Billing section

Use Teacher Billing to view teacher plan purchase history, subscription or trial details, billing history, and receipt access.

Click the Open Teacher Billing button to view teacher billing records.

Learner Billing

Learner Billing opens from the Billing & Purchase History page.

It shows purchase records related to learner category access.

What details are shown in Learner Billing?

Learner Billing records may show:

  • Category name

  • Amount

  • Duration

  • Status

  • Purchase date

  • Details button

This helps you check which category was purchased, when it was purchased, and what its billing status is.

Learner billing receipt details

Each learner billing record may have a Details button.

Clicking Details opens a receipt-style page with more information about that purchase.

The receipt page may include:

  • Payment status

  • Order ID

  • Payment ID

  • Receipt date

  • Payment method

  • Billed to details

  • Issued by details

  • Purchase information

  • Access duration

  • Receipt summary

  • Total paid amount

You may also see an option to download the receipt for future reference.

Teacher Billing

Teacher Billing opens from the Billing & Purchase History page.

It shows billing records related to teacher plans, trials, subscriptions, and plan activation.

What details are shown in Teacher Billing?

Teacher Billing records may show:

  • Teacher plan name

  • Amount

  • Duration

  • Free trial duration, where applicable

  • Discount, where applicable

  • Status

  • Purchase or activation date

  • Payment method

  • Order ID

  • Details button

This helps teachers check plan purchase history, trial details, and billing status.

Teacher billing receipt or confirmation details

Each teacher billing record may have a Details button.

Clicking Details opens a receipt or confirmation page.

For paid teacher plans, it may show payment and plan details.

For free trial records, it may show trial confirmation and AutoPay mandate setup details.

Teacher receipt or confirmation details may include:

  • Payment or trial status

  • Order ID

  • Receipt date

  • Payment method

  • Plan information

  • Trial duration, if applicable

  • Amount charged

  • Billed to details

  • Issued by details

  • Total charged amount

  • Download confirmation or receipt option, where available

Free trial confirmation

If a teacher plan starts with a free trial, the billing page may show a trial confirmation instead of a paid invoice.

This means no paid plan amount has been charged yet.

A paid receipt or invoice may be generated after the first successful AutoPay charge, based on the teacher plan rules.

Payment success page

After a successful payment, you may see a payment success page.

The success page may show limited confirmation details such as:

  • Payment ID

  • Order ID

  • Success message

Full billing details, receipt, or invoice-style records may be available from the Billing Details section.

Downloading a receipt

If a download option is available, you can download the receipt or confirmation from the receipt details page.

Keep your receipt, Order ID, and Payment ID safe for future support or billing reference.

Why billing details may not appear immediately

Sometimes billing details may take a short time to update after payment.

This can happen due to:

  • Payment gateway processing

  • Payment confirmation delay

  • Pending payment status

  • Server update delay

  • Technical issue

If payment is successful but billing details or access are not visible after some time, contact Quiz Pathshala support.

What to do if payment is deducted but record is not visible

If money is deducted but billing record, receipt, access, or plan status is not visible, collect these details:

  • Registered email address

  • Purchase type

  • Category name or teacher plan name

  • Amount deducted

  • Payment ID, if available

  • Order ID, if available

  • Date and time of payment

  • Screenshot of payment confirmation, if available

Then contact Quiz Pathshala support for help.

Learner Billing and Teacher Billing are separate

Learner category purchases and teacher plan payments are separate.

Learner Billing is for learner category access.

Teacher Billing is for teacher plans, trials, subscriptions, and teacher dashboard access.

Important note

Billing Details can be opened from your account menu after login.

After clicking Billing Details, you will be redirected to the Billing & Purchase History page.

From this page, you can open Learner Billing or Teacher Billing based on the record you want to check.

Use the Details button inside a billing record to open receipt or confirmation details.

If payment is successful but billing record, receipt, category access, or teacher plan status is not updated, contact Quiz Pathshala support with available payment details and screenshots, if available.

Still Need Help?

If this article did not solve your issue, create a support ticket and include relevant details and screenshots.