Quiz Pathshala
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Payments & Billing

What happens if my learner category access expires?

Learn what happens after learner category access expires, how paid quizzes are affected, and how to renew category access.

Learner category access on Quiz Pathshala is valid only for the selected access period.

After the access period expires, paid quizzes inside that category may become locked until you renew or purchase access again.

What does category access expiry mean?

Category access expiry means your paid access period for a category has ended.

For example, if you purchased 1 month access for a category, your access will remain active only during that valid period.

After the validity ends, the category access becomes expired.

What happens after category access expires?

After category access expires:

  • Paid quizzes inside that category may become locked

  • You may not be able to attempt paid quizzes from that category

  • Your active access may no longer appear in My Categories

  • You may need to renew or purchase access again

  • Free quizzes, if available, may still be accessible based on platform rules

Are my old quiz attempts deleted after expiry?

No. Category expiry does not delete your old saved quiz attempts.

Even after category access expires, your saved attempt records will remain available from the My Attempts page, based on quiz type and platform rules.

To view old attempts:

  • Login to your Quiz Pathshala account

  • Switch to Learner role

  • Open the role or account dropdown from the navigation bar

  • Click My Attempts

  • View your saved quiz attempt records

Saved attempt records may include Standard Quiz and Live Quiz attempts.

Practice Quiz attempts may not be saved as regular attempt records.

Can I still view my results after access expires?

You may still be able to view saved results from your attempt history, based on platform rules.

However, expired category access may prevent you from attempting paid quizzes again until access is renewed.

Where can I check active category access?

You can check active category access from the My Categories page.

On desktop

To open My Categories on desktop:

  • Login to your Quiz Pathshala account

  • Click your role or account dropdown from the navigation bar

  • Click My Categories

  • View your active purchased categories

On mobile

To open My Categories on mobile:

  • Login to your Quiz Pathshala account

  • Tap the hamburger menu icon in the navigation bar

  • The sidebar will open

  • At the bottom of the sidebar, tap your name or email section

  • Click My Categories

  • View your active purchased categories

Expired or inactive category access may not appear in the active My Categories list.

Where can I check old purchase records?

You can check old purchase or billing records from Billing Details.

To check billing history:

  • Login to your Quiz Pathshala account

  • Open your account or role dropdown

  • Click Billing Details

  • You will be redirected to the Billing & Purchase History page

  • Open the Learner Billing section

  • Check your learner category purchase records

Learner Billing may show old purchases, payment status, receipt details, and purchase history.

How can I renew category access?

If your category access has expired, or if you want to extend your active access, you can renew the category if renewal is available.

You can renew from the My Categories page.

Renew from My Categories

To renew category access:

  • Login to your Quiz Pathshala account

  • Switch to Learner role

  • Open My Categories

  • Find the active purchased category

  • Click the Renew button for that category

  • You will be redirected to the checkout page

  • Complete the payment

  • After successful payment, the category access will be renewed

What happens if I renew before expiry?

If you renew before the current category access expires, your new duration will be added to the existing remaining duration.

For example, if your category access has 10 days remaining and you renew with a 1 month duration, the new duration will be added after the remaining 10 days.

This helps avoid wasting your existing active access period.

What happens after renewal?

After successful renewal:

  • Category access remains active or becomes active again

  • Paid quizzes inside that category can be accessed during the active period

  • Updated validity may appear on the My Categories page

  • Billing record may appear in Learner Billing

Does learner category renewal use AutoPay?

No. Learner category purchases do not use AutoPay.

Learners need to manually purchase or renew category access.

After the renewed access period expires, paid quizzes may become locked again until access is renewed.

Can I access free quizzes after expiry?

A paid category may include some free quizzes.

Free quizzes may still be accessible to logged-in learners based on platform rules.

However, free quizzes inside a paid category may have attempt limits or temporary restrictions to prevent misuse.

Paid quizzes inside the category require active category access.

Does one renewal unlock all categories?

No. Renewing one category gives access only to that category.

If you want access to another paid category, you need to purchase that category separately.

What if I renewed but access is not active?

If payment is successful but category access is not active, first check your Billing Details and My Categories page.

If access is still not active, contact Quiz Pathshala support.

Share available details such as:

  • Registered email address

  • Category name

  • Amount paid

  • Payment ID, if available

  • Order ID, if available

  • Date and time of payment

  • Screenshot, if available

Important note

Learner category access expires after the selected validity period.

If you renew before expiry, the new duration is added to your existing remaining duration.

After expiry, paid quizzes inside that category may become locked until you renew or purchase access again.

Learner category purchases are manual and do not use AutoPay.

Saved attempt history may remain available based on quiz type and platform rules, but expired access may prevent new paid quiz attempts in that category.

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