What if I leave or refresh a quiz before submitting?
Know what can be lost and how to check whether your attempt was saved.
Answers may be lost if you close or refresh before submission. Standard and Live attempts are saved/counted after successful submission. Practice results are not saved in My Attempts.
Starting a quiz and successfully submitting it are different events. An interrupted page may lose the answers still held on that page. Opening the quiz again does not guarantee that those answers or the old timer will be restored.
What to do now
- If the quiz page is still open and internet disconnected, reconnect and try submitting without refreshing.
- If you closed it, check My Attempts for a saved Standard or Live submission.
- If no submission was saved, reopen and start again if schedule, access and attempt rules allow it. You may need to answer from the beginning.
Switching tabs/apps does not pause the timer. Restarting is not a guaranteed way to recover answers or extend availability.
An attempt started before the end time may continue after it; closing it can prevent a restart. Inactive/deleted quizzes or expired educator access can also prevent submission.
If submission keeps failing, record the quiz link, error and issue time for support.
Useful information
What changes by quiz mode?
Practice: Reopening can restart practice from the beginning, and the result is not kept in My Attempts. Standard/Live: A saved successful submission is the record to check before trying again. A failed or unfinished submission does not automatically give you permission to restart after the schedule has closed.
Avoiding another interruption
Start with a stable connection, sufficient battery and enough time for the displayed timer. If the connection drops, keep the quiz page open while reconnecting. Do not assume switching apps pauses the countdown. If an educator deactivates/deletes the quiz or loses plan access during the attempt, contact them about availability before restarting.