Learn what may happen if you close, refresh, lose internet, or leave a quiz during an active attempt.
If you leave, close, refresh, or lose connection during a quiz attempt, your quiz attempt may be affected.
What happens depends on the quiz type, submission status, timer, schedule, attempt limit, and platform rules.
Once you start a quiz, try to complete and submit it without closing or refreshing the page.
Avoid:
Closing the browser tab
Refreshing the page
Pressing the back button
Cancelling the quiz without submission
Losing internet connection
Leaving the quiz page for a long time
This helps prevent answer loss or submission issues.
Practice Quiz is mainly for self-practice and revision.
Practice Quiz results are not saved as regular attempt records.
If you refresh, close, or leave a Practice Quiz, the quiz may start again from the beginning when you open it again.
Your previous selected answers may not be restored.
After completing a Practice Quiz, the result is shown on screen.
You can also review questions, options, correct answers, and explanations on the result page.
However, Practice Quiz results are usually not saved in My Attempts as regular saved attempt records.
Standard Quiz and Live Quiz attempts are saved only after successful submission.
Starting a quiz does not count as a completed attempt.
The attempt count is usually counted after the quiz is submitted successfully.
If you start a Standard Quiz or Live Quiz and answer some questions, but close or refresh the page before submitting, your selected answers may not be saved.
When you open the quiz again, you may need to start the quiz again and select answers from the beginning.
If the quiz is still available and attempt rules allow it, you can attempt it again.
No. In Standard Quiz and Live Quiz, the attempt count is usually counted after successful submission.
If you close, refresh, or cancel the quiz before submitting, it may not count as a completed attempt.
This means you usually do not need to worry about attempt limit just because you opened or started the quiz.
However, you must still follow quiz schedule, availability, and platform rules.
If you have not started the quiz before the end time, you may not be able to start it after the quiz expires.
The quiz page may show that the quiz has expired or is no longer available.
If you start the quiz before the quiz end time and the end time passes during your attempt, your current attempt may continue.
You can complete and submit the quiz if the attempt is still active and no technical issue occurs.
This means the quiz does not automatically close just because the end time passes after you have already started the attempt.
Timer behavior depends on how you leave the quiz.
If you only switch to another tab or app, the timer may continue.
If you close or cancel the quiz without submitting, the current attempt may stop.
When you start the quiz again, the timer may start from the beginning based on quiz rules.
If your internet disconnects during the quiz, submission may fail or the quiz page may stop working properly.
Reconnect to the internet quickly
Do not close the quiz page if possible
Try to submit after the connection is restored
If the quiz is still available, open it again if needed
Quiz submission may fail in some cases.
This can happen if:
Internet connection is lost during submission
The quiz becomes unavailable due to a technical issue
The quiz is deleted before submission
The quiz is made inactive before submission
The teacher’s Educator Plan expires before submission
There is a server or account-related issue
If submission fails, try again if the quiz is still available.
If you accidentally leave a quiz before submitting, open the quiz again and try to attempt it again if it is still available.
Remember:
Attempt count is usually counted after successful submission
Unsaved selected answers may need to be selected again
If the quiz has expired, you may not be able to start it again
If the quiz is Live Quiz, schedule and attempt rules still apply
Before starting a quiz, make sure:
Your internet connection is stable
Your device has enough battery
You have enough time to complete the quiz
You understand the quiz timer
You understand the quiz end time, if any
You do not refresh or close the page during the attempt
Practice Quiz may restart if you refresh or close it, and its result is usually not saved as a regular attempt record.
Standard Quiz and Live Quiz attempts are counted and saved only after successful submission.
If you close or refresh before submitting, selected answers may be lost and you may need to start again.
If you started a quiz before its end time, your current attempt may continue even if the end time passes during the attempt.
To avoid issues, complete and submit the quiz carefully with a stable internet connection.
If this article did not solve your issue, create a support ticket and include relevant screenshots.
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