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Learner Help

Why is my quiz result not visible yet?

Distinguish a scheduled result from a missing or unsaved attempt.

A saved attempt can exist before its result is released. Follow the result/reveal time shown for that attempt; Practice results are not saved for later.

Result saving and result visibility are different. Standard and Live submissions can be saved while answers and score details remain scheduled.

Check the cause

  1. Open My Attempts in the same Learner account used for the quiz.
  2. For Standard or Live, look for a successfully submitted attempt and its result availability message.
  3. If a reveal time is shown, wait until that time and reopen View Results.
  4. For Practice, review the immediate on-screen result: it will not appear in My Attempts.
  5. If a submitted Standard/Live attempt is missing, check the account and quiz, then contact support with the quiz URL, attempt time and error.

Useful information

Immediate, delayed and fixed-date results

Standard answers may be immediate, delayed by a number of minutes/hours/days after submission, or released on a specific date/time. A delay can therefore release different learners’ results at different times. A fixed date is a shared scheduled release.

Live Quiz

Live results follow the configured scheduled release after the quiz’s end; the end time alone is not a promise that results are already visible. The leaderboard also follows its reveal rule.

Educator review is separate

The owner of an educator-created quiz can review saved submissions from the dashboard while learner release is still scheduled. That does not mean the learner page is broken.

Check interrupted submissions · Open attempt history.

Still Need Help?

If this article did not solve your issue, create a support ticket and include relevant details and screenshots.

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