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Learner Help

Find and attempt quizzes, review results and understand learner access.

Help Articles

Browse all available articles in this category.

How are quiz marks and pass/fail calculated?

Understand correct-answer marks, deductions, score percentage and passing score.

What if I leave or refresh a quiz before submitting?

Know what can be lost and how to check whether your attempt was saved.

Why can’t I start a quiz?

Match the message on the quiz page to the action you need to take.

How do I attempt an educator’s quiz?

Find an educator’s quiz and enter an access code when required.

How do I buy access to a paid category?

Purchase category access and unlock its paid quizzes for the selected duration.

Where do I find my quiz results?

Open My Attempts to review saved Standard and Live quiz submissions.

Which quiz mode should I use?

Compare saved tests, repeat practice and scheduled Live quizzes.

How do I start and submit a quiz?

Choose a quiz, read its rules, answer the questions and submit.

How do I check My Categories, validity and progress?

Find active purchased categories, remaining days, quiz activity and renewal.

Why is my quiz result not visible yet?

Distinguish a scheduled result from a missing or unsaved attempt.

What do Correct, Incorrect, Skipped and Not visited mean?

Read question-review status and understand unanswered questions.

How do I view a Live Quiz leaderboard?

Find your rank and understand when Live Quiz rankings become available.

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Couldn’t Find Your Answer?

Create a support ticket and explain your issue clearly.

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