How does educator billing and AutoPay work?
Understand activation, trial charges, renewal and cancelling future payments.
Dashboard activation, trials, AutoPay, learner capacity and plan changes.
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Understand activation, trial charges, renewal and cancelling future payments.
Choose a new plan and check when the change becomes effective.
Restore locked dashboard access and understand inactive workspace retention.
The limit counts unique learner accounts across your quizzes in the cycle.
Activate an educator plan or eligible trial and open your workspace.
Check one-time eligibility, trial limits, AutoPay and the first paid charge.
Stop future automatic renewals while keeping the remaining current period.
Choose self-use or a batch plan based on the eligible learner accounts you need.
Understand stored content after expiry and the one-year inactive-data cleanup rule.
Create a support ticket and explain your issue clearly.
Create Support Ticket