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Payments & Billing

How does Educator Plan billing or subscription work?

Learn how Educator Plan billing works, why AutoPay is required, how free trial works, and what happens after plan expiry.

Educator Plans on Quiz Pathshala help teachers unlock Teacher Dashboard access and manage educator-created quizzes.

Educator Plan billing may include plan activation, AutoPay setup, free trial, renewal, and payment records.

What is an Educator Plan?

An Educator Plan is a teacher dashboard plan.

It gives access to Teacher Dashboard features.

With an active Educator Plan, teachers can manage features such as:

  • Teacher categories

  • Teacher subcategories

  • Quizzes

  • Questions

  • My Question Bank

  • Quiz settings

  • Learner attempts and reports

  • Educator profile visibility, where applicable

Where can I find Educator Plans?

After login, Educator Plans are mainly available when your active role is Teacher.

If your active role is Learner, the Educator Plans menu may not appear in the navigation menu.

To view Educator Plans from the menu:

  • Login to your Quiz Pathshala account

  • Switch to Teacher role

  • Open the navigation menu

  • Click on Educator Plans

You may also be able to open the Educator Plans page directly through its URL, but for normal teacher dashboard flow, use Teacher role.

Is AutoPay required for Educator Plans?

Yes. Educator Plan activation requires AutoPay setup.

This applies whether you choose:

  • Free trial with AutoPay

  • Paid Educator Plan with AutoPay

Without completing the required AutoPay setup, the Educator Plan will not be activated.

What is Trial + AutoPay?

If you are eligible for a free trial, you may see a Trial + AutoPay option during checkout.

In this case:

  • Your trial starts first

  • AutoPay is set for future payment

  • Trial duration is shown during checkout

  • No paid plan amount is charged at trial start

  • After the trial ends, payment will be charged automatically through AutoPay if future renewal has not been turned off

If future renewal or AutoPay is turned off before the trial ends, automatic payment will not happen after the trial.

In that case, the trial will continue until the trial period ends, and then the Teacher Dashboard may become locked until a valid Educator Plan is activated again.

A paid invoice or receipt will be generated after the first successful AutoPay charge.

Can I cancel AutoPay during trial?

Yes. You can cancel AutoPay later.

Cancelling AutoPay does not immediately cancel your active trial.

Your trial can continue until the trial period expires.

After the trial expires, automatic payment will not happen if AutoPay has been cancelled, and the Teacher Dashboard may become locked until a valid Educator Plan is activated again.

What happens after paid plan activation?

After successful paid Educator Plan activation:

  • Your selected Educator Plan becomes active

  • Teacher Dashboard access is unlocked

  • Your plan validity starts

  • Your monthly learner limit applies based on the selected plan

  • You can manage teacher tools based on your plan

Does cancelling AutoPay cancel my active plan?

No. Cancelling AutoPay does not immediately cancel your active Educator Plan.

Your active plan continues until its current validity period ends.

After the plan expires, automatic renewal or future payment will not happen if AutoPay has been cancelled.

In that case, Teacher Dashboard access may become inactive or locked until you activate a valid Educator Plan again.

What happens on renewal?

If AutoPay is active, the next payment will be charged automatically at the renewal time.

After successful renewal:

  • Educator Plan access continues

  • Teacher Dashboard remains active

  • Learner limit continues based on the active plan

  • Billing record will be generated

If renewal payment fails or AutoPay is cancelled, the plan may expire and the Teacher Dashboard may become locked.

Where can I check Educator Plan billing records?

You can check Educator Plan billing records from Billing Details.

To open Educator Plan billing records:

  • Login to your Quiz Pathshala account

  • Open the account or role dropdown

  • Click Billing Details

  • You will be redirected to the Billing & Purchase History page

  • Click the button inside the Teacher Billing section to view teacher billing records

Teacher Billing shows Educator Plan records, trial details, subscription history, billing status, and receipt or confirmation details.

What details are shown in Teacher Billing?

Teacher Billing may show details such as:

  • Educator Plan name

  • Amount

  • Duration

  • Trial duration, where applicable

  • Discount, where applicable

  • Status

  • Purchase or activation date

  • Payment method

  • Order ID

  • Details button

The Details button can open the receipt or confirmation page for that billing record.

Free trial confirmation

If your Educator Plan starts with a free trial, the billing page may show a trial confirmation.

This confirmation may show that the trial has started and AutoPay mandate setup is completed.

It is not a paid invoice because no paid plan amount is charged at trial start.

Paid receipt or invoice

For paid Educator Plan payments, you may see a receipt-style page.

It may include:

  • Payment status

  • Order ID

  • Payment ID, where available

  • Receipt date

  • Payment method

  • Plan information

  • Amount charged

  • Billed to details

  • Issued by details

  • Total charged amount

  • Download receipt option, where available

What happens if Educator Plan expires?

If your Educator Plan expires, Teacher Dashboard access may become locked.

Your educator profile, categories, subcategories, and quizzes may become hidden or unavailable to learners until a valid Educator Plan is activated again.

Your teacher-created content is not deleted immediately after expiry, but inactive workspace data may be deleted later as per platform policy.

What if payment succeeds but plan is not active?

If payment is successful but your Educator Plan is not active, contact Quiz Pathshala support.

Share available details such as:

  • Registered email address

  • Educator Plan name

  • Amount paid

  • Payment ID, if available

  • Order ID, if available

  • Date and time of payment

  • Screenshot, if available

Important note

Educator Plans are teacher dashboard plans on Quiz Pathshala.

To access Educator Plans from the navigation menu, switch to Teacher role after login.

Educator Plan activation requires AutoPay setup.

Cancelling AutoPay does not immediately cancel an active trial or active paid plan.

Your active plan or trial continues until its current validity period ends.

If AutoPay is cancelled or renewal payment fails, automatic renewal will not happen after the current validity period, and Teacher Dashboard access may become locked until a valid Educator Plan is activated again.

Still Need Help?

If this article did not solve your issue, create a support ticket and include relevant details and screenshots.